Hire Writer These influences include globalization, technology, quality expectations, cost-based competition, government policies, legal regulation, environmental sustainability and corporation social accessibility and can pose opportunities or threats to the business. There are a number of ways to measure business success.
Get Full Essay Get access to this section to get all help you need with your essay and educational issues. Get Access Business Studies Case Study Extended Response Essay Sample Operations refers to the business function that involves the transformation of a businesses inputs into outputs that satisfy consumer needs and wants.
Operations management is influenced by a range of factors from the external business environment that are out of the businesses control.
These influences include globalisation, technology, quality expectations, cost-based competition, government policies, legal regulation, environmental sustainability and corporation social responsibility and can pose opportunities or threats to the business.
Examples of businesses that demonstrate an understanding of these influences and are able to use this understanding to contribute to business success include Qantas, Nike, McDonalds and Jack Daniels. There are a number of ways to measure business success. Globalisation refers to the removal of barriers of trade between nations.
McDonalds now operating in over different countries have felt the need to adapt their menus to reflect the different tastes and local traditions for every country in which they have restaurants. In India beef in strictly off limits resulting in McDonalds only offering chicken and vegie style burgers.
Qantas have taken advantage of new models of planes that have a greater capacity and are more efficient such as the new A Airbus generates half the noise, uses less fuel and carries up to passengers which is much more than the Development of in-flight entertainment systems and seating have made travel more comfortable and consequently entice to customers to select Qantas over competing airlines.
Therefore through Qantas use of technology they have managed to reduce costs and improve profitability as well as enticing consumers to choose Qantas over competitors through improved comfort.
Quality expectations refers to the inherited belief of customers in what the quality standards should be for goods or services. Jack Daniels guaranteeing a high quality whiskey product has incorporated numerous stages to the production of their whiskey to ensure that quality standards are met.
They have employed a biochemist human resources to ensure that the yeast microorganisms are healthy before proceeding to the next stages of production. They also sacrifice large amounts of time to ensure that quality is met.
For example, the coal mellowing process involves the whiskey slowly dripping through 10 feet of coal to purify the flavours.
They also have also have a taste tester of each batch of whiskey quality controls to ensure that each batch is up to standard. Cost-based competition refers to businesses applying strategies to create cost advantages over competitors.
Nike being one of the worlds largest shoe manufacturing companies has turned to cheap labour in order to reduce costs and maximise profits to remain a significant competitor in the shoe industry. Nike has outsourced their manufacturing in developing countries such as China and Vietnam where the working standards are wages are extremely poor.
Government policies are the political and legal regulations imposed by Government on businesses that directly affect the management of key business functions.
Due to increased operating costs, Qantas now seeks expense minimisation strategies including outsourcing their maintenance, using more efficient aircrafts and replacing some international flights with Jetstar in order to remain a substantial competitor in the airline industry.
Legal regulation refers to the laws and regulations imposed on business that directly affect the management of key business functions. BHP Billiton is one of the worlds largest mining companies who excavate coal and other minerals.
Legal regulations in relation to the Work Health and Safety Act and the Environment Protection and Biodiversity Conservation Act have meant that BHP have had to purchase safety equipment such as hard hats and safety vests for anyone who goes into the mines.
They also need to ensure that employees are given appropriate training machines and are aware of emergency procedures. They also need to minimise the negative effects their operations have on the environment such as pollution to local residential areas, natural habitats etc.
By complying with the laws and regulations imposed, BHP Billiton avoid fines and penalties associated with incompliance which ultimately allows the business to maximise their profits.
Environmental sustainability refers to the awareness of the business operations effect on the environment and the implementation of practices to consume resources today without diminishing access to those resources for future generations.
Corporate social responsibility involves businesses demonstrating environmental sustainability as well as social responsibility. Qantas demonstrates corporate social responsibility through their health surveillance program, which continually monitors workplace conditions to ensure that employees are being treated with dignity and respect.
They also respect cultural diversity through their Reconciliation Action Plan, which focuses on employing Indigenous Australians. On the other hand environmentally and socially, they recycle all water used to clean the aircrafts and donate millions to charitable organisations.
Therefore through the aforementioned analysis of case study examples such as McDonalds, Nike, Qantas etc. More essays like this:Essay response to an extended response question on marketing. Specifically the report addresses different market segmentation methods as well as the 'marketing mix', with reference to the case study 'Creative Garden Furniture'.
These influences include globalization, technology, quality expectations, cost-based competition, government policies, legal regulation, environmental sustainability and corporation social accessibility and can pose opportunities or threats to the business.
Write an extended response using a case study (or case studies). Call it The Case Study Question! No requirement to write a business report .. but use report format anyway!! Business Studies Case Study Extended Response Essay Sample. Operations refers to the business function that involves the transformation of a businesses .
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